@article{oai:saijo.repo.nii.ac.jp:00000120, author = {鄭, 舜玉 and JUNG, Soonok}, issue = {24}, journal = {埼玉女子短期大学研究紀要, Bulletin of Saitama Women's Junior College}, month = {Sep}, pages = {73--88}, title = {小売業態のポートフォリオ戦略ー顧客生涯価値から顧客生活価値へー}, year = {2011}, yomi = {チョン, スンオク} }